Interpersonal Communication
1. Conversing with Ease
| Time: |
|
10-14 minutes |
| Objectives: |
- Identify techniques to use in conversing with strangers.
- Recognize different levels of conversation.
- Initiate a conversation with a stranger.
- Use open-ended questions to solicit information for further conversation.
|
2. The Successful Negotiator
| Time: |
|
10-14 minutes |
| Objectives: |
- Employ win/win negotiating strategies to achieve your goals.
- Enjoy the benefits of win/win negotiating.
|
3. Diffusing Verbal Criticism
| Time: |
|
10-14 minutes |
| Objectives: |
- Respond non-defensively to verbal criticism.
- Employ a five-step method to identify the problem, diffuse the attack
and arrive at a solution.
|
4. The Coach
| Time: |
|
10-14 minutes |
| Objectives: |
- Determine reasons for someone's substandard performance.
- Coach the person to improved performance.
|
5. Asserting Yourself Effectively
| Time: |
|
10-14 minutes |
| Objectives: |
- Enjoy the mental and physical benefits of being assertive.
- Emply the four-step method for addressing a problem and asking for
help.
- Overcome resistance to your requests.
|
Note: For some speech projects, the presentation
time may also include additional segments for such activities as question-and-answer
periods, depending on the project.
Advanced Communication Manuals web page